Privacy Policy

Last updated: 23rd May 2026

This Privacy Policy explains how MAIA FONTAINE LLC, trading as Zipset (“we”, “us”, “our”), collects, uses, stores and protects your personal information when you visit getzipset.com or place an order with us.

Operator: MAIA FONTAINE LLC, 30N Gould St, Ste R, Sheridan, Wyoming 82801, USA. Contact: support@getzipset.com.

Article 1 — Information We Collect

When you place an order or interact with the Website, we may collect:

• Identity and contact data: name, shipping and billing address, email address, phone number.
• Order data: products purchased, order amount, payment method (we do not store full card numbers).
• Technical data: IP address, browser type, operating system, device identifiers, referring URLs, pages visited.
• Marketing preferences: opt-in status for email and SMS marketing.
• Communications: any message you send us by email, chat or contact form.

Article 2 — How We Use Your Information

We use your personal information to:

• Process and fulfill your orders, including payment, shipping and customer support.
• Send transactional emails (order confirmation, shipping updates, returns).
• Provide customer service and respond to inquiries.
• Send marketing communications, where you have opted in.
• Improve the Website, our products and your shopping experience.
• Detect and prevent fraud, and comply with legal obligations.

Article 3 — Consent

By placing an order, you consent to our collecting and using your personal information for the purposes of completing that transaction. For marketing communications (email and SMS), we will request your explicit opt-in. You may withdraw your consent at any time by clicking the unsubscribe link in any marketing email, replying STOP to any SMS, or contacting support@getzipset.com.

Article 4 — Disclosure to Third Parties

We do not sell your personal information. We share it only with service providers strictly necessary to operate our business:

• Shopify Inc. — e-commerce platform hosting our store, processing orders and storing customer data on its servers (located primarily in the United States and Canada).
• Payment processors (Shopify Payments, Stripe, PayPal) — for secure card processing, PCI-DSS compliant.
• Shipping carriers (USPS, UPS, FedEx, DHL, Royal Mail, Australia Post, and equivalents) — for order delivery.
• Email and SMS providers (e.g. Klaviyo, Postscript) — for marketing and transactional communications, if you have opted in.
• Analytics providers (e.g. Google Analytics, Meta Pixel) — for anonymized traffic and conversion analysis.

We may also disclose your information if required by law, court order, or to protect our rights and safety or those of others.

Article 5 — Hosting and International Data Transfers

Our Website is hosted on Shopify Inc., whose servers are primarily located in the United States and Canada. If you are located outside the United States, your personal information may be transferred to, stored, and processed in the United States. We rely on Standard Contractual Clauses and other lawful mechanisms where required to protect your data during international transfers.

Article 6 — Rights of EU and UK Customers (GDPR / UK GDPR)

If you are a resident of the European Economic Area or the United Kingdom, you have the following rights under the EU General Data Protection Regulation and the UK GDPR:

• Right of access to your personal data.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”), subject to legal retention requirements.
• Right to restriction of processing.
• Right to data portability.
• Right to object to processing for direct marketing purposes.
• Right to lodge a complaint with your local data protection authority (e.g. the ICO in the UK, the CNIL in France).

To exercise any of these rights, contact support@getzipset.com. We will respond within 30 days.

Article 7 — Rights of California Residents (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:

• Right to know what personal information we collect, use, disclose and sell about you.
• Right to delete personal information held about you, subject to legal exceptions.
• Right to correct inaccurate personal information.
• Right to opt out of the sale or sharing of personal information. Zipset does not sell personal information.
• Right to limit the use of sensitive personal information.
• Right to non-discrimination for exercising any of these rights.

To exercise any of these rights, contact support@getzipset.com with the subject line “California Privacy Request”.

Article 8 — Rights of Australian Customers

If you are an Australian resident, the Privacy Act 1988 (Cth) applies. You may request access to or correction of your personal information by contacting support@getzipset.com.

Article 9 — Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, accounting or reporting requirements. Order and transaction records are typically retained for a minimum of seven (7) years to comply with U.S. tax and accounting laws.

Article 10 — Security

We implement reasonable technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. This includes SSL/TLS encryption in transit, encrypted storage on Shopify servers, PCI-DSS compliance for payment data, and access controls. No method of transmission over the Internet is 100% secure, but we follow industry best practices to minimize risk.

Article 11 — Cookies

We use cookies and similar technologies to operate the Website, remember your cart, analyze traffic and, where you consent, serve marketing content. Cookies we use include:

• _session_id, _secure_session_id — Shopify session identifiers, required for the cart and checkout to function.
• cart — stores the contents of your shopping cart for up to 14 days.
• _shopify_visit, _shopify_uniq — Shopify analytics for visit and unique-visitor counts.
• _ga, _gid (Google Analytics) — anonymized traffic analytics.
• _fbp (Meta Pixel) — conversion tracking for paid advertising, only with your consent.

You can configure your browser to refuse cookies, but some Website functionality (cart, checkout) will not work without essential cookies.

Article 12 — Age of Consent

The Website is intended for adults aged 18 or older. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us at support@getzipset.com and we will delete it.

Article 13 — Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version takes effect immediately upon posting on the Website. Material changes will be communicated via email to customers who have created an account or subscribed to our newsletter.

Article 14 — Contact

For any questions, requests or complaints regarding this Privacy Policy or your personal data, contact:

MAIA FONTAINE LLC (trading as Zipset)
30N Gould St, Ste R
Sheridan, Wyoming 82801, USA
Email: support@getzipset.com